Cancellation and Refund Policy:
At ediploma.club, we strive to provide our users with high-quality educational resources that meet their needs and exceed their expectations. However, we understand that sometimes circumstances may arise that require a cancellation or refund of our services. To ensure that our users are fully informed about our policies in this regard, we have established the following cancellation and refund policy:
If you wish to cancel your subscription to ediploma.club, you may do so at any time. Please note that cancellation requests must be made at least 24 hours prior to your subscription renewal date to avoid being charged for the next billing cycle. To request a cancellation, please contact our customer support team at firstname.lastname@example.org.
We offer a 30-day money-back guarantee for our subscription service. If you are not satisfied with the quality or usefulness of our service, you may request a refund within 30 days of your initial purchase. To request a refund, please contact our customer support team at email@example.com. Please note that we may require you to provide feedback on why you are not satisfied with our service.
Please also note that we do not offer refunds for any digital products, such as question papers or study guides, that have already been downloaded or accessed by the user.
We reserve the right to refuse a refund request if we believe that the user has engaged in fraudulent activity, abuse of our services, or if we suspect any other violation of our terms of service.
If you have any questions or concerns regarding our cancellation and refund policy, please contact our customer support team at firstname.lastname@example.org.