SubjectOverview of Retailing
CourseDiploma in Retailing
Question SourceTerm End Exam
Subject CodeBRL-001
Exam Year2010
Details of Question

Retailing refers to the process of selling goods and services directly to consumers for personal, non-commercial use. It involves the sale of products through various channels such as brick-and-mortar stores, e-commerce websites, mobile apps, social media platforms, etc.

The Indian retail industry is undergoing a significant transformation with the emergence of new technologies, changing consumer preferences, and increasing competition. Here are some of the emerging trends in the Indian retail industry:

  1. Omnichannel retailing: With the rise of e-commerce, retailers are adopting an omnichannel approach to reach customers across multiple channels such as online, mobile, social media, and physical stores.
  2. Digitalization: Retailers are leveraging technology to enhance the shopping experience by providing features such as augmented reality, virtual try-on, and personalized recommendations.
  3. Hyperlocal delivery: With the increase in demand for faster delivery, retailers are adopting hyperlocal delivery models to cater to customers within a specific radius.
  4. Sustainable retailing: Consumers are becoming more environmentally conscious, and retailers are responding by adopting sustainable practices such as reducing packaging waste, using renewable energy, and sourcing products from eco-friendly suppliers.
  5. Subscription-based models: Retailers are offering subscription-based models, where customers can subscribe to a service and receive regular deliveries of products such as groceries, beauty products, and fashion accessories.
  6. Social commerce: Social media platforms are becoming an increasingly popular channel for retailers to reach customers and promote their products. Retailers are using social media features such as shoppable posts, chatbots, and influencers to drive sales.

In conclusion, the Indian retail industry is evolving rapidly, driven by changing consumer preferences and technological advancements. Retailers who can adapt to these emerging trends and provide a seamless and personalized shopping experience to customers are likely to succeed in the long run.